Our dedicated and highly trained staff is eager to help you with any inquiry. Our telephone helpline is available Monday to Sunday 24 hours to answer your questions and refer you to the appropriate sources of help. Staff can be reached by dialing 2-1-1 or 905-682-6611 or toll free at 1-800-263-3695.
Our office in St Catharines is available for walk-in inquiries and can assist clients with filling a variety of forms. There is also a well-stocked area with pamphlets on a variety of topics. Walk-in service hours are Mon-Fri 8:30 am-5 pm.
Garden City Tower, 301 St Paul St, Box 1, St Catharines, L2R 3M8